I broke my leg in Koh Samui
How World Nomads Travel Insurance helped when Anton's trip came to an end in Thailand
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Watch Anton's story
I fell on my side and heard the sound of dry stick breaking, I realized my leg was broken, then I just lay on the beach... The first phone call I got was from World Nomads and they basically told me, you don't worry about this Anton, just focus on getting better...and we'll take care of the rest.
World Nomads customer from Iceland
How World Nomads helped
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Hospital treatment
Anton required surgery after breaking his leg and wrist in a fall while traveling in Thailand. We called Anton daily to check on his progress and once cover was confirmed, we took care of his medical bills and his hospital admin.
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Escorted flight home
After his surgery, Anton couldn’t travel back to Iceland without help, so we sent Luke from our Emergency Assistance Team to Thailand to meet him while in hospital. Luke was also there to help Anton carry his bags and escort him home on the plane to Iceland.
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Reimbursement for unused flights
Anton had paid for multiple flights to continue his journey across Asia, so we reimbursed him for the cost of the unused flights when his adventure was unexpectedly cut short.
Traveler's country of residence: Iceland
Destination: Thailand
Claim paid: €34,010.73 (Euros)
If you’re injured in an accident while traveling, you can be covered for emergency medical treatment including: hospitalisation, day surgery and out-patient treatment, visits to registered medical practitioners, access to prescribed medicines, and medical evacuation including air ambulance. Coverage may not be the same or available for residents of all countries, states or provinces. Please carefully read your policy wording for a full description of coverage before you buy.
Need to make a claim?
All World Nomads claims are different and will depend on your specific circumstances. If you need to find any information on claims, you can find it in your policy wording which explains what’s covered and what’s not covered, and which conditions, limits and exclusions apply.
Please get in touch if you have any questions about coverage or visit our Make a Claim page if you need help to make a claim.
Why you should consider travel insurance
We get it, the last thing you want to think about when planning your holiday is what could possibly go wrong, and having to buy travel insurance. However, travel insurance could pay off in more ways than one, such as if you end up in hospital or are caught in unexpected events when visiting a far-away land.
Here's why you should consider World Nomads travel insurance for your next trip.
Travel Insurance Benefits: how we can take care of you*
Trip Cancellation
Been working hard for your trip?
We'll work hard to protect it.
Trip Protection
- Unexpectedly hospitalised?
- Travel buddy seriously hurt?
- Has a bushfire damaged your home?
We’ve got your back.
Emergency Medical Expenses
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
Emergency Medical Insurance
- Need medicine?
- Accidentally injured?
- Suddenly sick?
We’ve got your back.
Emergency Medical Transportation
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Evacuation and Repatriation
- Banged up overseas?
- Medivac needed home?
- You died overseas?
Help starts here.
Protect your gear
Love photography, filming or sport?
Cover your bags, tech or gear.
Protect your gear
- Damaged docs?
- Passport pilfered?
- Tech trashed?
Help starts here.
- Emergency Overseas Medical & Dental Expenses
- Emergency Medical Evacuation & Repatriation
- Trip Cancellation or Interruption
- 24-Hour Assistance Services
- Baggage
- And more (depending on your country of residence)
24/7 emergency assistance
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the team
Before your trip, check the latest government advice for any travel alerts for your destination.