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Please note that not all content is translated or available to residents of all countries. Contact us for full details.
Wherever you are, we’re there to help!
As featured in:
If it's an emergency, such as a serious injury, sudden illness, an accident or hospitalisation, contact our Emergency Assistance team as soon as possible. Our Emergency Assistance Team are available 24/7, 365 days a year.
From overseas:
Phone: +61 2 8263 0470; or
Phone: +61 2 8292 1470 (reverse charges via an operator from anywhere in the world)
From within Australia:
Phone: 1300 787 375
SMS: +61 4 1720 4602
Email: assist@worldnomads.com
You can ask the local operator to connect you reverse charges, or claim your call costs later. You'll need the international dialling code or just the plus sign (+) to dial the number correctly on your mobile phone.
So that our Emergency Assistance teams can assist you quickly, please be ready with the following:
I was bitten by a tick in Sierra Nevada region on my trip in Colombia, and infected by borrelia. A doctor examined me and I have received treatment for borreliose with antibiotics and probiotics. However, as the brain fog and dizziness persisted even during continuing treatment, the emergency assistance team organised medical repatriation as it is not safe for me to travel with these symptoms.
Before your trip, check the latest government advice for any travel alerts for your destination.
Please select your country of residence